I need a scannable link for packaging or product inserts to direct customers to support or instructions.

Provide a scannable link (such as a QR code) that you can print on packaging or include in product inserts to route customers to support or instruction resources. This helps customers quickly access help without searching, reducing confusion and support load.

This feature enables you to create a scannable link that customers can use directly from your packaging or included inserts. The scannable link can point to a support page, setup instructions, troubleshooting steps, or other customer-facing guidance you already maintain. Customers simply scan the code with their phone camera to open the destination in a browser, making it easier to get help at the moment they need it. This is especially useful for products that require onboarding, assembly, configuration, or ongoing maintenance guidance. It can also reduce time-to-resolution by directing customers to the most relevant instructions instead of requiring them to navigate a general website. Packaging and insert placement allows you to reach customers even when they are offline from your usual communication channels. Teams can use the same destination link across multiple SKUs or create different links for different product variants or languages, depending on what your existing pages support. It supports common use cases like “Start here” setup flows, warranty and returns instructions, safety information, and contact/support escalation paths. Overall, it improves the customer experience by making support and instructions accessible, immediate, and easy to find.