I want to place a QR code on packaging so customers can text support easily.

This feature enables a QR code to be placed on product packaging that customers can scan to start a text message to support. It reduces friction in getting help by turning packaging into a fast, direct support entry point.

This feature supports adding a QR code to product packaging so customers can quickly reach support via text. The QR code is intended to be scanned with a phone camera, prompting the customer to begin a text conversation without needing to search for contact details. By placing the code directly on the package, customers can get help at the moment they need it—during unboxing, setup, first use, or troubleshooting. This improves the support experience by shortening the path from problem to conversation and making support more accessible. It can also help reduce inbound calls and emails by offering a simple mobile-first channel. The packaging placement makes the support option visible even after purchase, including for gifts or secondhand users who may not have order emails. The approach is especially useful for products that require setup steps, installation, or ongoing maintenance. It can be used across multiple SKUs and packaging formats to provide consistent access to texting support. Overall, it turns packaging into a clear, immediate call-to-action for customers who prefer text-based help.