I’m worried users will mistype our support email address when copying it from printed materials.

Provide a scannable alternative to typing your support email address from printed materials. By letting users scan a code and open a pre-addressed email, you reduce typos and failed support requests.

This feature helps people contact support without manually typing an email address from a flyer, poster, invoice, or product insert. It offers a scannable option that opens the user’s email app with the recipient field already filled in, minimizing mistakes caused by hard-to-read fonts, line breaks, or transcription errors. The feature is designed for printed contexts where users cannot click a link, and it provides a consistent, easy path to reach support. You can place the scannable element next to the printed email address so users can choose either method. This reduces undeliverable messages, lowers friction during urgent support situations, and improves customer satisfaction. It also helps international users who may struggle with unfamiliar characters or formatting. The feature can be used across marketing collateral, packaging, receipts, manuals, event signage, and business cards. Teams benefit from fewer misrouted emails and less time spent correcting contact details. Overall, it increases the reliability of customer-to-support communication from offline touchpoints.