Legal

Privacy Policy

How Rabbit Software Pte Ltd collects, uses, and protects your personal information.

Last updated: March 18, 2024
Singapore

About this Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Account

A unique account created for You to access our Service or parts of our Service.

Affiliate

An entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares.

Company

Rabbit Software Pte Ltd (referred to as "We", "Us" or "Our" in this Agreement).

Cookies

Small files placed on Your computer, mobile device or any other device by a website, containing details of Your browsing history.

Country

Singapore

Device

Any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data

Any information that relates to an identified or identifiable individual.

Service

Refers to the Website.

Service Provider

Any natural or legal person who processes the data on behalf of the Company.

Usage Data

Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

Website

Instant Online Solutions, accessible from www.instant-online-solutions.com

You

The individual accessing or using the Service, or the company on behalf of which such individual is accessing the Service.

Collecting and Using Your Personal Data

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to: Usage Data.

Usage Data

Usage Data is collected automatically when using the Service and may include:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Date and time of visit
  • Unique device identifiers
  • Mobile device information
  • Mobile operating system
  • Diagnostic data

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Cookies can be "Persistent" or "Session" Cookies — Persistent Cookies remain on your device when you go offline, while Session Cookies are deleted when you close your browser.

Necessary / Essential

Session

Essential to provide You with services and enable core features. Without these, the services you requested cannot be provided.

Cookies Policy / Notice Acceptance

Persistent

Identifies if users have accepted the use of cookies on the Website.

Functionality

Persistent

Allow us to remember choices You make, such as language preference, for a more personalised experience.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service: Including to monitor the usage of our Service.
  • To manage Your Account: To manage Your registration as a user of the Service.
  • For the performance of a contract: The development, compliance and undertaking of purchase contracts through the Service.
  • To contact You: Via email, SMS, or other electronic communication regarding updates, security notices, and service changes.
  • To provide offers and information: About goods, services and events similar to those you have enquired about.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: To evaluate or conduct mergers, divestitures, or other transfers of Our assets.
  • For other purposes: Such as data analysis, identifying usage trends, and improving our Service.

We may share Your personal information in the following situations:

  • With Service Providers: To monitor and analyze the use of our Service and to contact You.
  • For business transfers: In connection with any merger, sale of Company assets, or acquisition.
  • With Affiliates: Who will be required to honor this Privacy Policy.
  • With business partners: To offer You certain products, services or promotions.
  • With other users: When You share personal information in public areas of the Service.
  • With Your consent: For any other purpose with Your explicit consent.

Retention, Transfer & Deletion

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy — to comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data is generally retained for a shorter period unless required for security or legal reasons.

Transfer of Your Personal Data

Your information may be processed outside of Your jurisdiction where data protection laws may differ. Your consent to this Privacy Policy represents Your agreement to that transfer. The Company will ensure Your data is treated securely and adequate controls are in place before any transfer.

Delete Your Personal Data

You have the right to request deletion of the Personal Data We have collected about You. You may contact Us at any time to request access to, correct, or delete any personal information You have provided. Please note that We may need to retain certain information when we have a legal obligation to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before this occurs.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required by law or in response to valid requests by public authorities.

Other Legal Requirements

The Company may disclose Your Personal Data to comply with a legal obligation, protect rights or property, prevent wrongdoing, protect personal safety, or protect against legal liability.

Security of Your Personal Data

The security of Your Personal Data is important to Us. While We strive to use commercially acceptable means to protect Your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure, and We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If You are a parent or guardian and believe Your child has provided Us with Personal Data, please contact Us and We will take steps to remove that information.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We will also let You know via email and/or a prominent notice on Our Service prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please reach out to us directly.

info@rabbit-software.sg
Rabbit Software Pte Ltd, 68 Circular Road #02-01, Singapore 049422